Salesforce Launches Einstein Copilot
There are more copilots than just Microsoft. Big Retail and Big Pharma grapple with Generative AI Ops and Risks.
Hey Everyone,
So much has been going on in terms of AI and BigTech, and we recently learned that OpenAI will be launching Sora in 2024. OpenAI CTO Mira Murati tells The Wall Street Journal that Sora will eventually incorporate sound as well. That is really exciting.
However in recent times in the magnificent seven, Tesla and Apple have been hit by tough times. We’ll have plenty of time to cover their AI developments later this year when more is known relative to x.AI and Apple’s own on-device ambitions with Generative AI in their product.
However Salesforce gets little love in the mainstream news. Why? It’s a nearly $300 Billion company with significant R&D in Generative AI. I consider CRM 0.00%↑ Salesforce a BigTech company in their own right. Their stock is up 66% in the past year. Salesforce market share stands at 23.8%, dominating the CRM software market.
Salesforce AI Research continually does good work, with little press.
Not so long ago on March 6th, 2024 Salesforce announced AI and data innovations for CRM to help make healthcare operations more efficient and personalized. BigTech is trying to leverage Generative AI to get a better foothold on the future of healthcare operations.
Launch of Einstein Copilot
Einstein Copilot: Health Actions will allow doctors to book appointments, summarize patient information and send referrals by prompting AI with conversational language.
Assessment Generation, will allow organizations to digitize health assessments without having to manually type or code them.
Salesforce also announced the release of Assessment Generation and Data Cloud for Health, which allows caregivers to automate and streamline clinical summaries, personalize communication, and tailor patient assessments quicker. It’s great to see Salesforce really improving their product to specific niches and industries like this.
This is part of a bigger launch of Einstein Copilot that includes Einstein 1 Studio: Low-Code AI Tools for Customizing Einstein Copilot and Embedding AI into Any CRM App.